.

What is BUSWISE?

 

BUSWISE is a partnership between East Riding of Yorkshire Council,  schools, parents, pupils and local bus companies. 

This partnership will work together to ensure that everyone has a safe and pleasant journey using either the school bus or public transport.

 

Buswise is a comprehensive package of measures designed to address all areas of the Home to School transport.

 

The far reaching package includes:

 

  • Driver customer care training

  • Clarity of roles for all stakeholders

  • Clear disciplinary guidelines for schools

  • Educational sessions for primary and secondary school pupils

  • Behavioural expectations

 

Pupils, bus operators and schools are now able to report incidents to a single point of contact by completing an electronic form or telephoning 08456 445 949.

 

This will ensure that all incidents are dealt with consistently enabling auditable, timely actions along with the facility to provide accurate feedback.